Pre- Course Questionnaire
For
ISO 9001 QMS Lead Auditor
The purpose of this questionnaire is to help determine your knowledge of the ISO 9000
Series of quality management system standards. This Questionnaire should be completed
prior to attending the course and handed over to the course tutor during the registration
period on day one.
1. Identify the three main standards that form the ISO 9000:2008 series.
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2. Briefly explain the purpose of each standard.
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________3. Identify the title of the five main sections within ISO 9001:2008
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4. Is continual improvement a mandatory requirement of ISO 9001:2008?
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5. Define what is meant by the term ‘Scope of a Quality Management System’.
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6. What do you understand by PDCA?

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________7. Does the standard require measurement of customer satisfaction?
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8. Can registration to ISO 9004 be given by a third party registration body?
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9. Does the standard require an ISO 9001 registered organisation to only use ISO 9001
registered suppliers?
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________10. What is the purpose of ISO 19011?
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11. What is difference between corrective and preventive action?
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12. Give your understanding of the term ‘Quality Policy’.
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________13. Within the standard, which clauses require a documented procedure to be
maintained?
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14. Within the standard, identify six clauses, which require documented records to be
kept, and what clause determines this.
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15. What records need to be maintained in connection with suppliers?
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________16. Which Clause within the standard requires measurable objectives to be
established?
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17. Identify two acceptable methods of measuring customer satisfaction.
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Six Sigma Quality Management Institute
An ISO 9001:2008 Certified
(Six Sigma Trainings & Certification - Green Belt & Black Belt,
ISO 9001 QMS, ISO 14001 EMS, TS 16949 Automotive,
ISO 13485 Medical Devices, ISO 22000 Food Safety, ISO 18001 OHSAS,
Statistical Tools {SPC, MSA, FMEA, PAPP, APQP},  Supply Chain & Other  Trainings)
Tel.: 092242-77283 (8am to 5pm), E-mail:
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